CUSTOMER CARE
At DesignLab we take our commitment to excellence seriously. We
strive to exceed your expectations on every job. If you have questions about our services or if there's anything we can do to make your experience better, please reach to us and we will do everything we can to accommodate your needs.
Have any questions or concerns?
We’re always ready to help!
Call us at
864-297-7199
or send us an email to:
FAQ
Do you provide International delivery?
No, Under the NIJ (National Institute of Justice) level III and IV category body armor and other items need to observe the guidelines and laws set by the International Traffic in
Arms Regulation (ITAR).
Moreover, these items also need to abide by the export control laws of the country.
Any transfer or shipment of body armor or other prohibited items going in and out of the U.S. without written approval by the Department of State will be deemed unlawful.
How do I return an item?
Simply contact our support staff and they will guide you through our return process.
What is your returns policy?
If you are not completely satisfied with your purchase, simply return them in new reuseable condition within 30 days from the date you received your order for a refund or exchange. Some restrictions apply.